Oh my gosh Christine, I would be super unhappy about that. Considering how much we pay to have our pooches groomed and even though we are not experienced/confident etc enough to groom them ourselves, we still care about how good they look (I'm always brushing my two with a tangle teaser, as much as they hate it).
I always make a point of saying to our groomer "leave their beards alone", it's become a standing joke now, as soon as they seem me they say, "we will not touch their beards".....….they will grow back so don't worry but something I have noticed, like humans I guess, is that the growth rate is different for different dogs.
I would certainly complain to the groomer and explain you are not happy that their beards were removed and that they were cut extra short, they need to know this otherwise you may have the same problem next time around.
My two were at the groomers on Saturday, here are before and afters:
Saying all that, Eddie and Leo are a pair of handsome Schnauzers, before and after their grooming experience
